E-Graphics Ltd. Protects Your Privacy
We respect the privacy of our customers. This Privacy Policy is designed to help you understand what information we gather and how we use it. In our ongoing effort to improve the products, services and features we provide to our customers, EGL will continue to implement new technologies from time to time. As a result, this policy is subject to change without prior notice, and we will post any revision on this Web site. We encourage you to review our Privacy Policy periodically. When you do business with us or use our Web site, you accept this Privacy Policy.
Personal Information
Personal information is information about a specific person, including the person's name, address, telephone number, email address, birth date, information about the person's activities and purchases, and, if applicable, member number. Personal information may also include sensitive information, such as your credit card number.
The Information We Gather
When you become an EGL member, and whenever you purchase products from EGL, become a registered shopper, participate in our gift registry or request a catalog, we collect and store your personal and transactional information in our customer database. This information is generally used to process your transactions, respond to your requests and, if you are a member, calculate your member dividend. You may also receive periodic printed or e-mail communications from us about new products and services, discounts, special promotions or upcoming events.
Aggregate Data and Information Usage
In addition to personal information, we collect and store information about the products purchased by channel and the pages viewed by all of our Web site visitors. We then use this data in aggregate form to identify overall customer behavior patterns. Our goal in using this information is to improve your experience at EGL by being more responsive to the needs and preferences of our customers.
Our Web servers automatically collect information about each visitor who requests EGL Web pages, including your computer's Internet protocol (IP) address. This IP address allows us to identify your computer on the internet so that the Web content you request from us can be sent to you.
We provide portions of this aggregate site behavior information to vendors, consultants, potential advertisers or news agencies. We typically do this in order to demonstrate the amount of interest in EGL and to plan for product and service improvements.
Voluntary Registered Shopper Information
Your EGL Online Account is an optional service provided on EGL Web sites. You do not have to register for Your EGL Online Account in order to shop online with us. However, registering allows us to speed up the shopping process for you and lets us offer you access to special features and promotions.
In order to register on—or purchase products from—EGL's Web sites, your browser must be set to accept "cookies." A cookie is a small piece of data housed in a text file or folder on your computer's hard drive that helps us recognize you when you visit our sites. We use cookies to help us remember things such as: (1) the profile facts you tell us about yourself, (2) your specified areas of interest on our sites, (3) the items you've placed in your shopping basket, and/or (4) the pages you visit as you shop.
The only personal information our cookie can contain is information that you supply yourself. Our cookies cannot read data from other parts of your computer.
Subscription Preferences
When you provide EGL with your e-mail address, you will receive EGL's e-mail newsletters. You may choose at any time to discontinue receiving EGL e-mail newsletters by opting out or unsubscribing.
We often state that "E-Graphics will not share your e-mail address." That statement is our promise to you that we will not rent, sell or give your e-mail address to any other organization for the purposes of marketing or solicitation.
However, in order to deliver our e-mail newsletters, EGL will need to supply your e-mail address to specific service providers who deliver e-mail on our behalf. We also use service providers to authenticate and validate the information provided by our customers to help assure that our e-mail is successfully delivered. These third-party service providers are contractually prohibited from using your information for any purpose other than in accordance with the terms of their agreements with EGL. Therefore, if you sign up for EGL's e-mail newsletters, you should not receive unsolicited e-mails from other companies as a result of the release of your information by EGL.
A second statement we make is "You can opt-out at any time." This statement is our promise to you that we will respect a decision to stop receiving EGL e-mail newsletters. Every e-mail you receive from EGL will include a link that allows you to quickly and easily unsubscribe from any or all EGL e-mail newsletters.
Please note: In order to process your purchases, we may still send you a confirmation e-mail, or we may contact you by mail or telephone if we have questions about your order.
Communications from E-Graphics and Other Companies
In some instances, we use third-party companies to help us provide products and services to you, to assist us in market research, to manage customer information, or to fulfill promotions and communicate with you. Some of these companies are given access to some or all of the personal information you provide to us. These companies are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from EGL.
If you want to be removed from all E-Graphics marketing, choose one of the following options: visit our Contact Us page to send an e-mail; call 1-608-825-8205 (US and Canada) or 1-608-825-8205 (outside the US and Canada);
Other E-Graphics Privacy Notes
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Links to or from Other Sites—EGL may provide links to Web sites outside of Egraphicsltd.com as an added convenience to the user. There are also affiliates that link to Egrpahicsltd.com. Any link included does not imply or convey endorsement of the other company or organization, its site, or its products or services. EGL is not responsible for the privacy, terms of use or other policies of any other Web site.
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EGL's Children's Policy—Except for membership data applicable to children, we do not intend to collect any personal information from children through our Web sites. Please do not allow children under the age of 18 to provide any personal information or participate in the bulletin board sections of EGL's Web sites.
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Protection of EGL and Others—We release account and other personal information when we believe release is appropriate to comply with the law, or protect the rights, property or safety of EGL, our users or others.
Privacy Policy Changes
This Privacy Policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy and to apply any changes to previously collected information as permitted by law. If our information practices change in the future, we will notify you by posting the changes on our Web site. This Privacy Policy was last updated on 09/12/06.
Secure Shopping and Personal Information
We understand that many consumers are concerned about Internet security. EGL employs industry-leading technologies to store sensitive information and protect it while in transit over the Internet. The following paragraph describes the technologies we use and provides additional details about how we handle sensitive information. We want you to be able to shop at EGL with complete confidence. If for any reason you feel uncomfortable shopping with us online, we invite you to stop by a our local shop or call us and order by phone: 1-608-825-8205, Mon. through Fri., 8 a.m. through 6 p.m., Central Time.
The Transmission of Sensitive Information
We work hard to protect the information that you send to us while it is en route to and from our sites. EGL employs Secure Sockets Layer (SSL) technology on those pages that involve sensitive information. SSL, which is supported by a vast majority of Internet browsers available today, is the most commonly employed method of secure, encrypted communication used on the Internet.
We have also obtained AqHost™ digital security certificates for all of our Web sites. AqHost™ is an independent third party that authenticates the identity of Internet servers and clients. By registering with AqHost™, we provide you a method of independently authenticating that the entity you are dealing with over the Internet is actually EGL.
What Happens To My Information After E-Graphics Receives It?
SSL protects information en route to us, and AqHost™ certificate technology helps ensure that EGL is the actual recipient of this information. But we don't stop there—we make sure the personal information you send us is stored and managed securely once we receive it. All data collected is stored on site and is protected by multiple levels of data and structural security. This information is accessible only to EGL and trusted, contracted, third-party service providers.
E-Graphics No-Risk Shopping Guarantee
We guarantee that every transaction you make at EGL will be secure. Should any unauthorized charges ever be made to your card as a result of shopping here, you would pay nothing.
Remember, if there is unauthorized use of your credit card number, you must notify your credit provider in accordance with the reporting rules and procedures listed in your account agreement.